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| 005 | 20250913114518.0 | ||
| 008 | 981208s1986 xxu 000 0 eng | ||
| 010 | _a85-026785 | ||
| 020 | _a0877571791 | ||
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_a200804161844 _bjamain _y08-18-1999 _zload |
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| 090 | _aHD9980.5.C74 | ||
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_aHD9980.5 _b.C74 |
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_aCreativity in service marketing : _bwhat's new, waht works, what's developing / _cedited by M. Venkatesan, Diane M.Schmalensee, Claudia Marshall |
| 260 |
_aChicago : _bAmerican Marketing Association, _c1986 |
||
| 300 |
_a175 p. ; _c28cm. |
||
| 440 | 0 | _aProceedings series/American Marketing Assocition | |
| 650 | 0 |
_aService industries _vCongresses |
|
| 650 |
_aMarketing _vCongresses |
||
| 700 | 1 |
_aVenkatesan, M., _d1936- |
|
| 700 | 1 | _aSchmalensee, Diane M. | |
| 700 | 1 | _aMarshall, Claudia | |
| 711 | 2 | 0 | _aAMA's Services Marketing Conference (1985 : San Francisco) |
| 711 | 2 | 0 | _aAmerican Marketing Association |
| 907 |
_a.b10471960 _b2021-05-28 _c2019-11-12 |
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| 942 |
_c01 _n0 _kHD9980.5.C74 |
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| 914 | _avtls000049156 | ||
| 991 | _aFakulti Pengurusan Perniagaan | ||
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_at _b1999-05-08 _cm _da _feng _gxxu _y0 _z.b10471960 |
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_c49145 _d49145 |
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