000 01350nam a2200361 a 4500
005 20250918142306.0
008 110621s2011 cau b 001 0 eng
020 _a9781412980333 (hbk.)
020 _a9781412980340 (pbk.)
_cRM140.78
039 9 _a201206111122
_brosli
_c201201261224
_dzabidah
_c201112161639
_drasyilla
_c201111231722
_drasyilla
_y06-21-2011
_zrasyilla
040 _aUKM
090 _aHD49.U44 2011
090 _aHD49
_b.U44 2011
100 1 _aUlmer, Robert R.,
_d1969
245 1 0 _aEffective crisis communication :
_bmoving from crisis to opportunity /
_cRobert R. Ulmer, Timothy L. Sellnow, Matthew W. Seeger.
250 _a2nd ed.
260 _aThousand Oaks :
_bSAGE,
_c2011.
300 _axvii, 239 p. ;
_c23 cm.
504 _aIncludes bibliographical references and index.
650 0 _aCrisis management.
650 0 _aEmergency management.
650 0 _aCommunication in management.
650 0 _aCommunication in organizations.
700 1 _aSellnow, Timothy L.
_q(Timothy Lester),
_d1960-
700 1 _aSeeger, Matthew W.
_q(Matthew Wayne),
_d1957-
907 _a.b1506797x
_b2021-05-28
_c2019-11-12
942 _c01
_n0
_kHD49.U44 2011
914 _avtls003469323
990 _aza
991 _aFakulti Sains Sosial dan Kemanusiaan
998 _at
_b2011-08-06
_cm
_da
_feng
_gcau
_y0
_z.b1506797x
999 _c491406
_d491406