| 000 | 01172nam a2200313 a 4500 | ||
|---|---|---|---|
| 005 | 20250930131939.0 | ||
| 008 | 110509s2009 nyua b 001 0 eng | ||
| 020 |
_a9780230614581 (hbk.) _cRM171.15 |
||
| 020 | _a0230614582 (hbk.) | ||
| 039 | 9 |
_a201108050943 _bzabidah _c201107281138 _drasyilla _c201105090836 _didah _y05-09-2011 _zidah |
|
| 040 | _aUKM | ||
| 090 |
_aHF5548.8 _b.C237 |
||
| 100 | 1 | _aCaldwell, Sheri. | |
| 245 | 1 | 0 |
_aUsing your emotional intelligence to develop others / _cSheri Caldwell and Linda Gravett. |
| 260 |
_aNew York : _bPalgrave MacMillan, _c2009. |
||
| 300 |
_axii, 175 p. : _bill. ; _c25 cm. |
||
| 504 | _aIncludes bibliographical references and index. | ||
| 650 | 0 |
_aManagement _xPsychological aspects. |
|
| 650 | 0 |
_aLeadership _xPsychological aspects. _962612 |
|
| 650 | 0 |
_aEmotional intelligence. _962135 |
|
| 650 | 0 |
_aCustomer services _xPsychological aspects. |
|
| 700 | 1 | _aGravett, Linda. | |
| 907 |
_a.b15032371 _b2024-06-11 _c2019-11-12 |
||
| 942 |
_c01 _n0 _kHF5548.8 .C237 |
||
| 914 | _avtls003465573 | ||
| 990 | _aza | ||
| 991 | _aFakuti Ekonomi dan Perniagaan. | ||
| 998 |
_at _b2011-09-05 _cm _da _feng _gnyu _y0 _z.b15032371 |
||
| 999 |
_c487951 _d487951 |
||