| 000 | 01220ngm a2200301 a 4500 | ||
|---|---|---|---|
| 005 | 20250918123459.0 | ||
| 007 | vf cbahoz | ||
| 008 | 101124s1994 cau026 00 vzeng d | ||
| 020 | _cHadiah | ||
| 039 | 9 |
_y11-24-2010 _zrosma |
|
| 040 | _aUKM | ||
| 090 |
_avideo HF5415.5 _b.C878 |
||
| 245 | 0 | 4 |
_aThe customer service connection _h[videorecording] / _cproduced by Kantola Productions |
| 260 |
_aMill Valley, CA : _bKantola Productions, _c1994 |
||
| 300 |
_a1 videocassette (26 min.) : _b. sd., col. ; _c1/2 in. |
||
| 500 | _aH-73089 | ||
| 520 | _aTeaches essential customer service skills that win customer loyalty. Motivates customer service employees to serve as information resources for their organizations. Viewers learn both how to provide extraordinary service and how to identify and communicate essential information about customers | ||
| 650 | 0 | _aCustomer services | |
| 650 | 0 |
_aTeams in the workplace _xManagement |
|
| 710 | 2 | _aKantola Productions | |
| 907 |
_a.b14842816 _b2021-05-28 _c2019-11-12 |
||
| 942 |
_c3 _n0 _kvideo HF5415.5 .C878 |
||
| 914 | _avtls003445688 | ||
| 990 | _armh | ||
| 991 | _aKoleksi Media | ||
| 998 |
_at _b2010-11-11 _cm _dg _feng _gcau _y0 _z.b14842816 |
||
| 999 |
_c470910 _d470910 |
||