| 000 | 01337nam a2200373 a 4500 | ||
|---|---|---|---|
| 005 | 20250930130841.0 | ||
| 008 | 100818s2009 flua b 001 0 eng | ||
| 010 | _a2008-011862 | ||
| 020 |
_a9781420068795 (hbk.) : _cRM137.03 |
||
| 020 | _a1420068792 (hbk.) | ||
| 039 | 9 |
_a201011300923 _bzabidah _c201011151615 _dsanusi _y08-18-2010 _zsanusi |
|
| 040 | _aUKM | ||
| 090 | _aHD62.15.M377 | ||
| 090 |
_aHD62.15 _b.M377 |
||
| 100 | 1 |
_aMartin, James W. _q(James William), _d1952- |
|
| 245 | 1 | 0 |
_aLean six sigma for the office / _cJames William Martin |
| 260 |
_aBoca Raton, FL. : _bCRC Press, _c2009 |
||
| 300 |
_axxii, 339 p. : _bill. ; _c25 cm. |
||
| 490 | 1 | _aSeries on resource management | |
| 504 | _aIncludes bibliographical references and index | ||
| 650 | 0 |
_aTotal quality management _960970 |
|
| 650 | 0 | _aSix Sigma (Quality control standard) | |
| 650 | 0 | _aOffice management | |
| 650 | 0 |
_aService industries _xQuality control |
|
| 830 | 0 | _aSeries on resource management | |
| 856 | 4 | 1 |
_3Table of contents only _uhttp://www.loc.gov/catdir/toc/ecip0813/2008011862.html |
| 907 |
_a.b14793490 _b2021-05-28 _c2019-11-12 |
||
| 942 |
_c01 _n0 _kHD62.15.M377 |
||
| 914 | _avtls003440548 | ||
| 990 | _aza | ||
| 991 | _aFakulti Ekonomi & Perniagaan | ||
| 998 |
_at _b2010-05-08 _cm _da _feng _gflu _y0 _z.b14793490 |
||
| 999 |
_c466081 _d466081 |
||