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| 005 | 20250930124410.0 | ||
| 008 | 080626s2007 xxka 001 0 eng | ||
| 020 |
_a9781856046268 (pbk.) _cRM236.17 |
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| 039 | 9 |
_a201304021621 _bzabidah _c201303250909 _dros _c201302131222 _dros _c200807301641 _drosidah _y06-26-2008 _zsakdiah |
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| 090 | _aZ711.45.K69 8[00005004206] | ||
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| 100 | 1 |
_aKovacs, Diane K. _q(Diane Kaye), _d1962- _954983 |
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| 245 | 1 | 4 |
_aThe virtual reference handbook : _binterview and information delivery techniques for the chat and e-mail environments / _cDiane K. Kovacs. |
| 260 |
_aLondon : _bFacet Pulishing, _c2007. |
||
| 300 |
_aix, 132 p. : _bill. ; _c22 cm. |
||
| 504 | _aReference : p. 122-123. | ||
| 650 | 0 | _aElectronic reference services (Libraries) | |
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_a.b14227368 _b2020-10-15 _c2019-11-12 |
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_c01 _n0 _kZ711.45.K69 8[00005004206] |
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| 914 | _avtls003380790 | ||
| 991 | _aPATMA | ||
| 991 | _aFakulti Teknologi Sains dan Maklumat | ||
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_aa _at _b2008-01-06 _cm _da _feng _gxxk _y0 _z.b14227368 |
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_c418058 _d418058 |
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