| 000 | 01139nam a2200325 a 4500 | ||
|---|---|---|---|
| 005 | 20250914162622.0 | ||
| 008 | 070921s2002 at 000 0 eng | ||
| 020 |
_a1865087440 _cRM63.50 |
||
| 020 | _cHadiah | ||
| 039 | 9 |
_a201103141746 _blan _c201103141742 _dlan _c201101131432 _dlatihan _c201101131431 _dlatihan _y09-21-2007 _zdiyana |
|
| 040 | _aUKM | ||
| 090 | _aHF5415.5.G853o 2002 9HUKM | ||
| 090 |
_aHF5415.5 _b.G853o 2002 9HUKM |
||
| 090 |
_aHF5415.5 _b.G735 |
||
| 100 | 1 | _aGriffiths, Andrew | |
| 245 | 1 | 0 |
_a101 ways to really satisfy your customers / _cAndrew Griffiths |
| 246 | 3 | _aOne hundred one ways to really satisfy your customers | |
| 260 |
_aCrows Nest NSW, Australia : _bAllen & Unwin, _c2002 |
||
| 300 |
_axxviii, 218 p. ; _c22 cm. |
||
| 650 | 0 | _aCustomer services | |
| 650 | 0 | _aCustomer relations | |
| 907 |
_a.b14010264 _b2021-05-28 _c2019-11-12 |
||
| 942 |
_c01 _n0 _kHF5415.5.G853o 2002 9HUKM |
||
| 914 | _avtls003357889 | ||
| 990 | _adiyana | ||
| 991 | _aPerpustakaan HUKM | ||
| 991 | _aFakulti Sains Sosial dan Kemanusiaan | ||
| 998 |
_ah _at _b2007-08-09 _cm _da _feng _gat _y0 _z.b14010264 |
||
| 999 |
_c397330 _d397330 |
||