| 000 | 00959nam a2200277 a 4500 | ||
|---|---|---|---|
| 005 | 20250913113216.0 | ||
| 008 | 981208s1987 nyu 000 0 eng | ||
| 010 | _a87-012558 | ||
| 020 | _a0814435130 | ||
| 039 | 9 |
_a200708021312 _bzaiful _y08-18-1999 _zload |
|
| 090 | _aHF5415.5.C57 | ||
| 090 |
_aHF5415.5 _b.C57 |
||
| 245 | 0 | 0 |
_aClose to the customer : _ban American Management Association research report on consumer affairs / _cforeword by John Guaspari |
| 260 |
_aNew York : _bAMA Membership Publications Division, _c1987 |
||
| 300 |
_a96 p. ; _c28 cm. |
||
| 440 | 0 | _aAMA briefings & surveys | |
| 504 | _aBibliography: p. 94-96. | ||
| 650 | 0 | _aCustomer relations | |
| 711 | 2 | _aAmerican Management Association | |
| 907 |
_a.b10374619 _b2021-05-28 _c2019-11-12 |
||
| 942 |
_c01 _n0 _kHF5415.5.C57 |
||
| 914 | _avtls000039043 | ||
| 991 | _aFakulti Pengurusan Perniagaan | ||
| 998 |
_at _b1999-05-08 _cm _da _feng _gnyu _y0 _z.b10374619 |
||
| 999 |
_c39439 _d39439 |
||