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020			_a9780789029584
020			_a0789029588 _cRM104.83
039		9	_a200705141718 _bjamil _c200705080828 _didah _c200703291536 _dnor _c200703291335 _y03-05-2007 _zfarid
043			_an-us---
090			_aZ675.U5I61 2006 9HUKM
090			_aZ675.U5 _b.I61 2006 9HUKM
090			_aZ675.U5 _bI58
245	0	3	_aAn introduction to reference services in academic libraries / _cElizabeth Connor, editor
260			_aNew York : _bHaworth Information Press, _c2006
300			_axxii, 194 p. : _bill. ; _c22 cm.
440		0	_aHaworth series in introductory information science textbooks
504			_aIncludes bibliographical references and index
505	0		_aDevelopment, implementation, and assessment of a virtual information literacy tutorial on an urban campus / Valeda Frances Dent -- Reference triage at the Medical University of Ohio : just-in-case to just-in-time at the Mulford Library / Marlene A. Porter, Jolene M. Miller -- Marketing library services to young male faculty / Mary Mee -- Relational reference : a challenge to the reference fortress / John E. Holberg -- Virtual reference : answering patrons' questions electronically / Christopher Nelson Cox -- What they don't teach you in library school : experience is the real teacher / Tammy S. Guerrero -- Occasional occurrences at Owl Creek University / Debra Cox Rollins, Rusty Gaspard -- Uninvited change : the Governors State University Library's evolving reference and technology desk / Paul Blobaum -- Common queries / Marilyn Schoot-Castle -- Models for measuring and evaluating reference costs / Matthew R. Marsteller, Susan Ware -- Customer survey / Miron Stenche -- The diverse librarian / Paula M. Smith -- Academic librarian as the Rodney Dangerfield of university faculty :'I get no respect' / Tammy S. Guerrero -- The teaching portfolio : explaining what we do so well / Mark L. McCallon -- The glass of fashion : librarianship for the twenty-first century / Susan Swords Steffen, Michael J. Bell -- Frames of reference : considering the meaning of reference--its origins, present, and future / Linda Loos Scarth -- Serving unusual patrons in the library / James Langan -- The academic librarian / Paula M. Smith
650		0	_aAcademic libraries _xReference services
650		0	_aAcademic libraries _xReference services _zUnited States _vCase studies
650		0	_aReference services (Libraries) _vProblems, exercises, etc.
700	1		_aConnor, Elizabeth
907			_a.b13871997 _b2021-05-28 _c2019-11-12
942			_c01 _n0 _kZ675.U5I61 2006 9HUKM
914			_avtls003342875
991			_aJabatan sains Maklumat (TMP)
991			_aPerpustakaan HUKM
998			_ah _at _b2007-05-03 _cm _da _feng _g _y0 _z.b13871997
999			_c384465 _d384465