000 01032nam a2200289 a 4500
005 20250914154439.0
008 061120s2000 njua bi 001 0 eng
020 _a0130813389
_cRM499.13
039 9 _a201305271507
_blan
_c200704061646
_dbedah
_c200704061646
_dbedah
_c200703281537
_drasyilla
_y11-20-2006
_zrahah
040 _dUKM
090 _aHD9980.5.S468 2000 3
090 _aHD9980.5
_b.S468 2000 3
245 0 0 _aService management and operations /
_cCengiz Haksever ... [et al.].
250 _a2nd ed.
260 _aUpper Saddle River, NJ :
_bPrentice Hall,
_c2000.
300 _axx, 584 p. :
_bill. ;
_c26 cm.
504 _aIncludes bibliographical references and index.
650 0 _aService industries
_xManagement.
700 1 _aHaksever, Cengiz.
907 _a.b13824508
_b2021-05-28
_c2019-11-12
942 _c01
_n0
_kHD9980.5.S468 2000 3
914 _avtls003337503
990 _aza
991 _aFakulti Teknologi dan Sains Maklumat
998 _al
_b2006-07-11
_cm
_da
_feng
_gnju
_y0
_z.b13824508
999 _c380292
_d380292