000 01165cam a22003134a 4500
005 20250914154439.0
008 061120s2004 enka i 001 0 eng
020 _a0566085771 (hbk.)
_cRM379.50
039 9 _a201305280957
_blan
_c200704161743
_dzarina
_c200703271715
_dmazarita
_c200611201006
_drahah
_y11-20-2006
_zrahah
040 _dUKM
090 _aHD9980.5.A394
090 _aHD9980.5
_b.A394
090 _aHD9980.5
_b.A394 3
100 1 _aAkpolat, Hasan.
245 1 0 _aSix sigma in transactional and service environments /
_cHasan Akpolat.
260 _aAldershot, Hants, England :
_bGower,
_c2004.
300 _axiii, 163 p. :
_bill. ;
_c25 cm.
504 _aIncludes index.
650 0 _aService industries
_xManagement.
650 0 _aSix Sigma (Quality control standard).
650 0 _aService industries
_xQuality control
_xStatistical methods.
650 0 _aQuality control
_xStatistical methods.
907 _a.b13824491
_b2021-05-28
_c2019-11-12
942 _c01
_n0
_kHD9980.5.A394
914 _avtls003337502
991 _aFakulti Teknologi dan Sains Maklumat
998 _al
_a(2)t
_b2006-07-11
_cm
_da
_feng
_genk
_y0
_z.b13824491
999 _c380291
_d380291