000			02130cam a2200337 a 4500
005			20250930122006.0
008			060718s2005 ilu b 001 0 eng
020			_a083890890X (pbk.) _cRM155.40
039		9	_a200607271220 _bzainol _y07-18-2006 _zrazalis
090			_aZ682.M655 2005
090			_aZ682 _b.M655 2005 9
100	1		_aMontgomery, Jack G.
245	1	0	_aConflict management for libraries : _bstrategies for a positive, productive workplace / _cJack G. Montgomery and Eleanor I. Cook ; with contributions from Pat Wagner and Glenda Hubbard
260			_aChicago : _bAmerican Library Association, _c2005
300			_axii, 207 p. ; _c23 cm.
504			_aReferences : p. 195-201
505	0		_aWhen you go to work, you bring more than your lunch from home -- How to identify the actors in the play : all the world's a stage -- The role of unions -- The specter and reality of workplace violence -- The internal candidate -- But she's had such a hard life -- It is obvious we do not matter -- I don't have to listen to this! -- Love in the afternoon -- She's making me feel strange! -- Useless, totally useless! -- Let me do my job! -- What is taking those people so long? -- I've got a great idea for you! -- I'd really like to help Donnie -- This place is a zoo! -- The problem with Eddie -- Totally incompatible? -- Is it really all that important? -- Thou shalt not suffer -- It's happening again -- Developing emotional intelligence : a place to begin -- Planning for, not denial of workplace conflict -- Examining your organizational culture -- Leadership : so much more than management
650		0	_aLibrary personnel management
650		0	_aConflict management _959485
700	1		_aCook, Eleanor I.
700	1		_aWagner, Patricia Jean
700	1		_aHubbard, Glenda T.
856	4	1	_3Table of contents _uhttp://www.loc.gov/catdir/toc/ecip055/2004030722.html
907			_a.b13768530 _b2021-05-28 _c2019-11-12
942			_c01 _n0 _kZ682.M655 2005
914			_avtls003331456
990			_azr
991			_aJabatan Umum
998			_ad _b2006-05-07 _cm _da _feng _gilu _y0 _z.b13768530
999			_c375071 _d375071