000			01831cam a2200337 a 4500
005			20250914145438.0
008			060718s2004 ilua b 001 0 eng
020			_a0838908764 _cRM155.40
039		9	_a200607271532 _bzainol _y07-18-2006 _zrazalis
090			_aZ711.45.H57 2004
090			_aZ711.45 _b.H57 2004 9
100	1		_aHirko, Buff
245	1	0	_aVirtual reference training : _bthe complete guide to providing anytime, anywhere answers / _cBuff Hirko, Mary Bucher Ross
260			_aChicago : _bAmerican Library Association, _c2004
300			_av, 160 p. : _bill. ; _c28 cm.
504			_aReferences : p. 153-155
505	0		_aBeyond shazam! : training for virtual reference -- Introduction, Washington's Statewide Virtual Reference Project -- Core competencies : knowledge, skills, and aptitudes needed for virtual reference -- Learning through using : the constructivist approach -- Multiple ways of learning : face-to-face and online, individual and collaborative -- Getting started : curriculum development -- Learning activities : taking the user perspective -- Model reference : online behaviors -- Evaluation, modification, and follow-up
650		0	_aElectronic reference services (Libraries) _xStudy and teaching _zWashington (State) _vCase studies
650		0	_aElectronic reference services (Libraries) _xStudy and teaching
650		0	_aReference librarians _xTraining of
650		0	_aReference librarians _xIn-service training
700	1		_aRoss, Mary Bucher, _d1948-
856	4	1	_3Table of contents _uhttp://www.loc.gov/catdir/toc/ecip0412/2003027440.html
907			_a.b13768505 _b2021-05-28 _c2019-11-12
942			_c01 _n0 _kZ711.45.H57 2004
914			_avtls003331453
990			_azr
991			_aJabatan Umum
998			_ad _b2006-05-07 _cm _da _feng _gilu _y0 _z.b13768505
999			_c375068 _d375068