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_aManaging total quality : _benchanging personal and company value / _cHubert K. Rampersad ; with contriutions from |
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_aNew Delhi : _bTata McGraw-Hill Publishing, _c2005 |
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| 300 |
_a307 p. : _bill. ; _c24 cm. |
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| 504 | _aBibliography : p. [294]-300 | ||
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_aTotal quality management _960970 |
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