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| 005 | 20250914142404.0 | ||
| 008 | 950921s1996 njua b 001 0 eng | ||
| 020 |
_a1567502091 (cloth : alk. paper) _cRM458.85 |
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| 020 | _a1567502105 (paper : alk. paper) | ||
| 039 | 9 |
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| 043 | _an-us--- | ||
| 090 | _aZ675.U5H477 | ||
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| 100 | 1 | _aHernon, Peter | |
| 245 | 1 | 0 |
_aService quality in academic libraries / _cPeter Hernon, Ellen Altman |
| 260 |
_aNorwood, N.J. : _bAblex Publishing, _c1996 |
||
| 300 |
_axv, 187 p. : _bill. ; _c24 cm. |
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| 440 | 0 | _aInformation management, policy, and services | |
| 504 | _aBibliography : p. 173-180 | ||
| 650 | 0 |
_aAcademic libraries _zUnited States |
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| 650 | 0 |
_aLibraries and students _zUnited States |
|
| 650 | 0 |
_aLibraries and scholars _zUnited States |
|
| 700 | 1 | _aAltman, Ellen | |
| 907 |
_a.b13645912 _b2021-05-28 _c2019-11-12 |
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| 942 |
_c01 _n0 _kZ675.U5H477 |
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| 914 | _avtls003318414 | ||
| 990 | _aNY/nms | ||
| 991 | _aJabatan Sains Maklumat | ||
| 998 |
_at _b2005-03-12 _cm _da _feng _gnju _y0 _z.b13645912 |
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| 999 |
_c363377 _d363377 |
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