| 000 | 01756ngm a2200397 a 4500 | ||
|---|---|---|---|
| 005 | 20250930121127.0 | ||
| 007 | vd cvaizu | ||
| 008 | 050923n at 029 g s00 v|eng | ||
| 020 | _cRM1200.00 | ||
| 039 | 9 |
_a200606221438 _brashid _c200601111119 _djumain _c200601061157 _dnorliah _c200509231643 _y09-23-2005 _zmazarita |
|
| 040 |
_aUKM _erda |
||
| 090 | _advd HF5500.C66 | ||
| 090 |
_advd HF5500 _b.C66 |
||
| 245 | 0 | 0 |
_aConnor the ISO 9001 _h[videorecording] : _b2000 road movie leadership skills for customer satisfaction / _cWritten by Nick Bert Sos and Jacqueline Smith ; Directed and edited by Murray Ferguson |
| 260 |
_aAustralia : _bNicholas and Smith Pty Ltd., _c[n.d.] |
||
| 300 |
_a1 videodisc (DVD) (29 min.) : _bsd., col. ; _c12 cm + _e1 presentation pack on cd ( facilitator's guide and slide presentation) |
||
| 336 |
_atwo-dimensional moving image _2rdacontent |
||
| 337 |
_acomputer _2rdamedia |
||
| 337 |
_avideo _2rdamedia |
||
| 338 |
_avideodisc _2rdacarrier |
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| 511 | _aCast: Galvin Scott Davis, Emily Howe, Oliver Torr, David Joyce, Valerie Berry, Richard Collins. | ||
| 520 | _aGive managers the 11 leadership skills and actions which will help them move from managers to leaders of customer satisfaction | ||
| 521 | _aDesign for managers at all levels including supervisors, and team leaders | ||
| 650 | 0 | _aLeadership | |
| 650 | 0 |
_aExecutive ability _959682 |
|
| 650 | 0 | _aManagement | |
| 650 | 0 | _aCustomer satisfaction | |
| 710 | 2 |
_aNicholas and Smith Pty Ltd., _eproduction |
|
| 907 |
_a.b13616250 _b2021-05-28 _c2019-11-12 |
||
| 942 |
_c5 _n0 _kdvd HF5500.C66 |
||
| 914 | _avtls003315215 | ||
| 990 | _ans | ||
| 991 | _aKoleksi Media | ||
| 998 |
_at _b2005-10-09 _cm _dg _feng _gat _y0 _z.b13616250 |
||
| 999 |
_c360540 _d360540 |
||