000			01873cam a22003014a 4500
005			20250914141628.0
008			040727s2004 xxuab b 001 0 eng
020			_a1591391784 (alk. paper) _cRM110.55
039		9	_a200510131204 _bhamzah _c200508261130 _dzarina _c200508260939 _dzarina _y08-26-2005 _zzarina
090			_aHV551.2.B39
090			_aHV551.2 _b.B39
100	1		_aBazerman, Max H.
245	1	0	_aPredictable surprises : _bthe disasters you should have seen coming, and how to prevent them / _cMax H. Bazerman, Michael D. Watkins
260			_aBoston : _bHarvard Business School Press, _c2004
300			_axiv, 317 p. : _bill., map ; _c24 cm.
440		0	_aLeadership for the common good
504			_aIncludes bibliographical references (p. 299-300) and index
505			_aWhat is a predictable surprise? A preview -- pt. 1. Prototypes of predictable surprises. September 11 : the costs of ignoring a predictable surprise -- The collapse of Enron and the failure of auditor independence -- pt. 2. Why don't we act on what we know? Cognitive roots : the role of human biases -- Organizational roots : the role of institutional failures -- Political roots : the role of special-interest groups -- pt. 3. Preventing predictable surprises. Recognition : identifying emerging threats earlier -- Prioritization : focusing on the right problems -- Mobilization : building support for preventative action -- Future predictable surprises
650		0	_aDisasters _xPrevention
700	1		_aWatkins, Michael, _d1956-
856	4	1	_3Table of contents _uhttp://www.loc.gov/catdir/toc/ecip0420/2004017441.html
907			_a.b13600205 _b2021-05-28 _c2019-11-12
942			_c01 _n0 _kHV551.2.B39
914			_avtls003313533
991			_aProgram Pengurusan/Pemasaran/Perniagaan Antarabangsa
998			_at _b2005-01-08 _cm _da _feng _gxxu _y0 _z.b13600205
999			_c358981 _d358981