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| 008 | 050726s2005 xxua f b 001 0 eng c | ||
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| 090 | _aHF5438.8.P75B888 | ||
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| 100 | 1 |
_aBuzzotta, V. Ralph, _d1931- |
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| 245 | 1 | 0 |
_aDimensional selling / _cVictor R. Buzzotta and Robert E. Lefton |
| 260 |
_aNew York : _bMcGraw-Hill, _c2005. |
||
| 300 |
_avi, 250 p. : _bill. ; _c23 cm. |
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| 504 | _aIncludes bibliographical references (p. 238-242) and index | ||
| 650 | 0 |
_aSelling _xPsychological aspects |
|
| 650 | 0 |
_aCustomer services _xPsychological aspects |
|
| 650 | 0 |
_aCustomer relations _xPsychological aspects |
|
| 700 | 1 |
_aLefton, Robert Eugene, _d1931- |
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| 907 |
_a.b13592981 _b2021-05-28 _c2019-11-12 |
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_c01 _n0 _kHF5438.8.P75B888 |
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| 991 | _aProgram Pengurusan/Pemasaran/Perniagaan Antarabangsa | ||
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_at _b2005-04-08 _cm _da _feng _gxxu _y0 _z.b13592981 |
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