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| 008 | 030429s2003 ctua bi 001 0 eng | ||
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_a1591580005 (pbk. : alk. paper) _cRM198.80 |
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_aZ711.45 _b.R66 2003 |
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| 100 | 1 | _aRonan, Jana | |
| 245 | 1 | 0 |
_aChat reference : _ba guide to live virtual reference services / _cJana Smith Ronan |
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_aWestport, Conn. : _bLibraries Unlimited, _c2003 |
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| 300 |
_axiii, 225 p. : _bill. ; _c24 cm. |
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| 504 | _aIncludes bibliographical references and index | ||
| 650 | 0 | _aElectronic reference services (Libraries) | |
| 650 | 0 |
_aElectronic reference services (Libraries) _xComputer programs |
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| 650 | 0 |
_aElectronic reference services (Libraries) _zUnited States _vCase studies |
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_a.b13571503 _b2019-11-12 _c2019-11-12 |
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_c01 _n0 _kZ711.45.R663 |
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| 991 | _aJabatan Umum | ||
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