000			01262ngm a2200337 a 4500
005			20250914140517.0
007			vf cbahou
008			050709s2003 txu030 001 v eng b
020			_cRM1121.58
039		9	_a200507211300 _bnor _c200507211258 _dnor _c200507101340 _ddiyana _y07-10-2005 _zdiyana
090			_aHM1111.W776 2003 video
090			_aHM1111
245	0	0	_aWinning with difficult people _h[videorecording] : _bunderstanding behavior / _c[HSTN]
260			_aCarrollton, Tx : _bPrimedia Healthcare, _c2003
300			_a1 videocassette (VHS) (30 min.) : _bsd., col. ; _c1/2 in.
440		0	_aManagement dynamics
520			_aDiscusses a strategy to understand difficult behavior and what may or may not cause it; gives examples of the six options available in responding to a difficult person
538			_aVHS format
650		2	_aInterpersonal relations
650		2	_aSocial behavior
650		2	_aAttitude
710	2		_aHSTN
710	2		_aPrimedia Workplace Learning
907			_a.b13553008 _b2024-09-06 _c2019-11-12
942			_c3 _n0 _kHM1111.W776 2003 video
914			_avtls003308197
990			_adiyana
991			_aJabatan Kejururawatan, HUKM
998			_ah _b2005-10-07 _cm _dg _feng _gtxu _y0 _z.b13553008
999			_c354472 _d354472