000 01276cam a2200301 a 4500
005 20250930120740.0
008 030723s2005 ohua b 001 0 eng
020 _a0324259131 (package : domestic core text + Info Trac)
_cRM369.64
039 9 _a200508091206
_bhamka
_c200507262004
_dhamzah
_c200507071750
_dzarina
_c200507071243
_dzarina
_y07-07-2005
_zzarina
090 _aHD31.P556 2005
090 _aHD31
100 1 _aPlunkett, W. Richard
_q(Warren Richard)
245 1 0 _aManagement :
_bmeeting and exceeding customer expectations /
_cWarren R. Plunkett, Raymond F. Attner, Gemmy S. Allen
250 _a8th ed.
260 _aMason, Ohio :
_bThomson/South-Western,
_c2005
300 _axxvi, 742 p. :
_bill. (some col.) ;
_c27 cm.
500 _aIncludes passcode to InfoTrac College edition, the Online Library (WWW.infotrac-college.com).
504 _aIncludes bibliographical references (p. 701-720) and index
650 0 _aManagement
700 1 _aAttner, Raymond F.
700 1 _aAllen, Gemmy
_952355
907 _a.b13550640
_b2021-05-28
_c2019-11-12
942 _c01
_n0
_kHD31.P556 2005
914 _avtls003307908
991 _aProgram Pengurusan/Pemasaran/Perniagaan Antarabangsa
998 _at
_b2005-07-07
_cm
_da
_feng
_gohu
_y0
_z.b13550640
999 _c354237
_d354237