| 000 | 01306cam a2200289 a 4500 | ||
|---|---|---|---|
| 005 | 20250914135915.0 | ||
| 008 | 050519s2003 ilu b 001 0 eng | ||
| 020 |
_a0838908500 (alk. paper) _cRM229.14 |
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| 039 | 9 |
_a200509151548 _blailawati _c200509061602 _dzainol _c200508161215 _dros _y05-19-2005 _zfida |
|
| 090 | _aZ711.45.C64 2003 | ||
| 090 | _aZ711.45 | ||
| 100 | 1 | _aCoffman, Steve | |
| 245 | 1 | 0 |
_aGoing live : _bstarting and running a virtual reference service / _cSteve Coffman ; with contributions by Michelle Fiander, Kay Henshall, and Bernie Sloan. |
| 260 |
_aChicago : _bAmerican Library Association, _c2003. |
||
| 300 |
_aviii, 182 p. ; _c23 cm. |
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| 504 | _aIncludes bibliographical references (p. 157-176) and index | ||
| 505 | 0 | _aReference the first 100 years -- Getting started : designing virtual reference systems -- Managing virtual reference services -- Marketing virtual reference services -- Where do we go from here? | |
| 650 | 0 | _aElectronic reference services (Libraries) | |
| 650 | 0 | _aInternet in library reference services | |
| 907 |
_a.b13526959 _b2020-10-15 _c2019-11-12 |
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| 942 |
_c01 _n0 _kZ711.45.C64 2003 |
||
| 914 | _avtls003305162 | ||
| 991 | _aJabatan Umum | ||
| 991 | _aPatma | ||
| 998 |
_aa _ad _b2005-06-05 _cm _da _feng _gilu _y0 _z.b13526959 |
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| 999 |
_c351885 _d351885 |
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