000			01762cam a2200325 a 4500
005			20250914135848.0
008			050513s2003 ilu b 001 0 eng
020			_a0838908608 (pbk. : alk. paper) _cRM209.04
039		9	_a200608011044 _bzainol _c200509051236 _drapiza _y05-13-2005 _zfida
090			_aZ674.75.I58.J87 2003
090			_aZ674.75.I58 _bJ58 2003 9
100	1		_aJurewicz, Lynn
245	1	0	_aHigh tech, high touch : _blibrary customer service through technology / _cLynn Jurewicz and Todd Cutler
260			_aChicago : _bAmerican Library Association, _c2003
300			_aviii, 142 p. ; _c25 cm.
504			_aReferences : p. 135-137
505	0		_aLibraries on the Internet : rationale and issues -- What libraries can learn from business -- An automatic e-mail notification system -- Dynamic Web-based event calendar with signup system -- An online meeting room reservation system -- Portals, gateways, and directories -- Local history : online obituaries, photographs, and local newspaper articles -- Online summer reading registration, tracking, and statistics -- Providing online access to users without a library card -- Stand-alone services : bookmarklets, proxy servers, and electronic reference -- Marketing web-based library services
650		0	_aLibraries and the Internet
650		0	_aPublic services (Libraries) _xTechnological innovations
650		0	_aCustomer services _xTechnological innovations
650		0	_aLibrary Web sites
700	1		_aCutler, Todd
907			_a.b13520283 _b2020-10-15 _c2019-11-12
942			_c01 _n0 _kZ674.75.I58.J87 2003
914			_avtls003304454
990			_azaa
991			_aPerpustakaan Perubatan, KKL
998			_ad _b2005-01-05 _cm _da _feng _gilu _y0 _z.b13520283
999			_c351219 _d351219