000			02037cam a22003374a 4500
005			20250930120229.0
008			041220s2004 xxka b 001 0 eng
020			_a0749439963 _cRM154.38
039		9	_a200501281649 _bhamka _c200501070915 _dselamah _c200412201614 _dzarina _y12-20-2004 _zzarina
090			_aHD57.7.S647
090			_aHD57.7
100	1		_aSmith, Geoff, _d1938-
245	1	0	_aLeading the professionals : _bhow to inspire & motivate professional service teams / _cGeoff Smith.
260			_aLondon : _bKogan Page, _c2004.
300			_aviii, 255 p. : _bill. ; _c24 cm.
504			_aIncludes bibliographical references (p. [246]-247) and index.
505	0		_aLeadership, management, and self-awareness -- What leaders of professionals do : an overview -- Devoting the time and energy to lead successfully -- Direction : objectives, values, strategy, and change -- Communications : getting the message across, listening and creating the right climate -- Motivation : creating the conditions for outstanding performance -- Coaching : helping team members to get the best out of themselves -- Teamwork : getting the best out of people working together -- Difficulties : resolving poor performance, interpersonal conflicts and crises -- Results : assessing team and individual performance -- Selection : getting the right people into the jobs -- Early days : helping new people to fit in and nurturing trainees -- Leading project teams -- Influencing colleagues and clients -- Leadership exercises.
650		0	_aLeadership.
650		0	_aSupervision of employees
650		0	_aEmployee motivation.
650		0	_aProfessional employees.
650		0	_aPersonnel management. _960691
856	4	1	_3Table of contents _uhttp://www.loc.gov/catdir/toc/ecip049/2003021967.html
907			_a.b13462817 _b2021-05-28 _c2019-11-12
942			_c01 _n0 _kHD57.7.S647
914			_avtls003298250
990			_aChesal
991			_aJabatan Pemasaran
998			_at _b2004-07-12 _cm _da _feng _gxxk _y0 _z.b13462817
999			_c345517 _d345517