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| 005 | 20250914135035.0 | ||
| 008 | 041210s2003 xxua 001 0 eng | ||
| 020 |
_a079316799X _cRM76.80 |
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| 039 | 9 |
_a200604250905 _bhamzah _c200604071559 _dmazarita _c200504231028 _dhamka _c200504180925 _dbedah _y12-10-2004 _ztrainer |
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| 090 | _aHF5823.S675 | ||
| 090 | _aHF5823 | ||
| 100 | 1 | _aSolomon, Robert. | |
| 245 | 1 | 4 |
_aThe art of client service / _cRobert Solomon |
| 260 |
_aChicago : _bDearborn Trade, _c2003 |
||
| 300 |
_axvi, 168 p. : _bill. ; _c20 cm. |
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| 500 | _a'A Kaplan Professional Company' | ||
| 500 | _aIncludes index | ||
| 650 | 0 | _aAdvertising | |
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_a.b13458930 _b2020-10-15 _c2019-11-12 |
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| 942 |
_c01 _n0 _kHF5823.S675 |
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| 914 | _avtls003297845 | ||
| 990 | _aza | ||
| 991 | _aProgram Pengurusan/Pemasaran/Perniagaan Antarabangsa | ||
| 991 | _aProgram Kewangan/Pengurusan Risiko dan Insuran | ||
| 998 |
_at _b2004-10-12 _cm _da _feng _gxxu _y0 _z.b13458930 |
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| 999 |
_c345133 _d345133 |
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