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245 0 0 _aServices management :
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250 _a2nd ed.
260 _aHarlow, England :
_bPrentice-Hall,
_c2003
300 _axxvi, 529 p. :
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650 0 _aServices industries
_xManagement
700 1 _aVan Looy, Bart
700 1 _aGemmel, Paul
700 1 _aVan Dierdonck, Roland
907 _a.b13397679
_b2021-05-28
_c2019-11-12
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