000 01453ngm a2200349 a 4500
005 20250930115725.0
007 vf cbahou
008 040526s1994 xxu075 g 0vleng d
020 _cRM3978.00
039 9 _a200711101616
_brosma
_c200407060855
_djumain
_y05-26-2004
_zmazarita
090 _avideo HD42.R37
090 _avideo HD42
_b.R37
100 1 _aRosell, Robert
245 1 4 _aThe respectful workplace
_h[videorecording] /
_cRobert Rosell and Patricia McDermott-Rosell
260 _aWashington :
_bQuality Media Resources,
_c1994
300 _a3 videocassettes (VHS) (25 min. each) : sd., col. ;
_c1/2 +
_e1 facilitator's guide
505 _gprogram 1
_tOpening the right doors -
_gprogram 2
_tDiffusing hostility through customer service -
_gprogram 3
_tManaging harmony
508 _aEditor, Lynn de Vree ; writer, Marilyn Turkovich
650 0 _aConflict management
_959485
650 0 _aWork environment
700 1 _aRosell, Patricia McDermott,
_eproduction
740 0 _aOpening the right doors
_h[videorecording] ;
_nprogram 1
740 0 _aDiffusing hostility through customer service
_h[videorecording] ;
_nprogram 2
740 0 _aManaging harmony
_h[videorecording] ;
_nprogram 3
907 _a.b13384004
_b2021-05-28
_c2019-11-12
942 _c3
_n0
_kvideo HD42.R37
914 _avtls003290084
990 _aotai
991 _aBahagian Koleksi Media
998 _at
_b2004-01-05
_cm
_dg
_feng
_gxxu
_y0
_z.b13384004
999 _c337732
_d337732