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| 090 | _aHF5415.5.T45 | ||
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| 100 | 1 | _aTeo, Raymond | |
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_aMaximising profits : _bthe customer-centric approach / _cRaymond Teo, Sharon Fong |
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_aSingapore : _bPrentice Hall, _c2003 |
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_aCustomer relations _xManagement |
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| 700 | 1 | _aFong, Sharon | |
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| 991 | _aJabatan Pemasaran | ||
| 991 | _aProgram Pengurusan/Pemasaran/Perniagaan Antarabangsa | ||
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