| 000 | 00894nam a2200265 a 4500 | ||
|---|---|---|---|
| 005 | 20250914131921.0 | ||
| 008 | 040126s2003 xxka 001 0 eng | ||
| 020 |
_a0750656778 _cRM204.60 |
||
| 039 | 9 |
_a200403040758 _bnuri _c200402251809 _ddiana _y01-26-2004 _zzarina |
|
| 090 | _aHF5415.5.C865 | ||
| 090 | _aHF5415.5 | ||
| 245 | 0 | 0 |
_aCustomer relationship management : _bperspectives from the marketplace / _cSomon Knox ... (et al.) |
| 260 |
_aOxford : _bButterworth-Heinemann, _c2003 |
||
| 300 |
_axvi, 302 p. : _bill. ; _c24 cm. |
||
| 650 | 0 |
_aCustomer relations _xManagement |
|
| 650 | 0 | _aRelationship marketing | |
| 700 | 1 | _aKnox, Simon | |
| 907 |
_a.b13322163 _b2021-05-28 _c2019-11-12 |
||
| 942 |
_c01 _n0 _kHF5415.5.C865 |
||
| 914 | _avtls000347110 | ||
| 990 | _arbm/ndr | ||
| 991 | _aJabatan Pemasaran | ||
| 998 |
_at _b2004-01-01 _cm _da _feng _gxxk _y0 _z.b13322163 |
||
| 999 |
_c331625 _d331625 |
||