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| 100 | 1 | _aLeBoeuf, Michael | |
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_aCara memikat dan menambat hati pelanggan / _cMichael LeBoeuf ; penterjemah Shamsudin Ismail |
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_aKuala Lumpur : _bDewan Bahasa dan Pustaka, _c1995 |
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_a210 p. ; _c22 cm. |
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_pJudul asal : _tHow to win customers and keep them for life |
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| 596 | _aKoleksi Sumbangan : Abdul Ghafar Ibrahim | ||
| 650 | 0 | _aCustomer relations | |
| 650 | 0 | _aCustomer services | |
| 700 | 0 | _aShamsudin Ismail | |
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_a.b10295161 _b2021-08-30 _c2019-11-12 |
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| 991 | _aKoleksi Sumbangan Peribadi Arkib | ||
| 991 | _aFakulti Pengurusan Perniagaan | ||
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_at _b1999-05-08 _cm _da _fmay _gmy _y0 _z.b10295161 |
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