| 000 | 01037nam a2200289 a 4500 | ||
|---|---|---|---|
| 005 | 20250914102127.0 | ||
| 008 | 010822s2001 xxua 001 0 eng | ||
| 010 | _a00-057875 | ||
| 020 |
_a007136479X _cRM112.36 |
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| 090 | _aHF5415.525.B47 | ||
| 090 | _aHF5415.525 | ||
| 100 | 1 | _aBergeron, Bryan P. | |
| 245 | 1 | 4 |
_aThe eternal e-customer : _bhow emotionally intelligent interfaces can create long-lasting customer relationships / _cBryan P. Bergeron |
| 260 |
_aNew York : _bMcGraw-Hill, _c2001 |
||
| 300 |
_axxiv, 216 p. : _bill. ; _c23 cm. |
||
| 504 | _aIncludes bibliographical references (p. [235] ) and index | ||
| 650 | 0 | _aCustomer loyalty | |
| 650 | 0 | _aInternet marketing | |
| 907 |
_a.b12900965 _b2021-05-28 _c2019-11-12 |
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| 942 |
_c01 _n0 _kHF5415.525.B47 |
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| 914 | _avtls000301545 | ||
| 990 | _ajj | ||
| 991 | _aJabatan Pemasaran | ||
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_at _b2001-09-08 _cm _da _feng _gxxu _y0 _z.b12900965 |
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| 999 |
_c290598 _d290598 |
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