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| 008 | 010803s1997 xxu 000 0 eng | ||
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_a301 great customer service ideas : _bfrom America's most innovative small companies / _cintroduction by Harvey Mackay ; edited by Nancy Artz |
| 246 | 3 |
_aThree hundred and one great customer service ideas : _bfrom America's most innovative small companies |
|
| 260 |
_aBoston, Mass. : _bGoldhirsh Group, _c1997 |
||
| 300 |
_a351 p. ; _c18 cm. |
||
| 650 | 0 | _aCustomer services | |
| 650 | 0 | _aCustomer relations | |
| 700 | 1 | _aArtz, Nancy | |
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_a.b12886555 _b2021-05-28 _c2019-11-12 |
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_c01 _n0 _kHF5415.5.T463 sbr |
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| 991 | _aUmum - Sudut Bacaan Ringan | ||
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