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_aBailey, Keith, _d1945- |
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_aOnline customer service for dummies / _cby Keith Bailey and Karen Leland |
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_aNew York : _bHungry Minds, _c2001 |
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_aFor Dummies : bestselling book series for beginners _953452 |
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| 500 | _a'A reference for the rest of us!' - at the bottom of cover title | ||
| 650 | 0 | _aCustomer services | |
| 650 | 0 | _aCustomer relations | |
| 650 | 0 | _aElectronic commerce | |
| 650 | 0 | _aWeb sites | |
| 700 | 1 | _aLeland, Karen | |
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| 991 | _aJabatan Kewangan - Sudut Bacaan Ringan | ||
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