| 000 | 00869nam a2200277 a 4500 | ||
|---|---|---|---|
| 005 | 20250914101944.0 | ||
| 008 | 010725s2000 si a 000 0 eng | ||
| 020 | _a981042132X | ||
| 039 | 9 |
_y07-25-2001 _zasiah |
|
| 090 | _aHF5415.5.K38 sbr | ||
| 090 | _aHF5415.5 | ||
| 100 | 1 | _aKaufman, Ron | |
| 245 | 1 | 0 |
_aUp your service! : _bstrategies and action steps to delight your customers now! / _cRon Kaufman |
| 260 |
_aSingapore : _bRon Kaufman Pte Ltd. , _c2000 |
||
| 300 |
_axxii, 297 p. : _bill. ; _c24 cm. |
||
| 650 | 0 | _aCustomer services | |
| 650 | 0 | _aMarketing and sales | |
| 650 | 0 | _aManagement | |
| 907 |
_a.b12878200 _b2021-05-28 _c2019-11-12 |
||
| 942 |
_c01 _n0 _kHF5415.5.K38 sbr |
||
| 914 | _avtls000299152 | ||
| 990 | _anam | ||
| 991 | _aFakulti Pengurusan Perniagaan | ||
| 998 |
_at _b2001-12-07 _cm _da _feng _gsi _y0 _z.b12878200 |
||
| 999 |
_c288354 _d288354 |
||