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005 20250914101933.0
008 010723s2001 my 001 0 eng
010 _a00-052922
020 _a9832349028
_cRM39.90
039 9 _y07-23-2001
_zbedah
090 _aHF5548.32.T77 sbr
090 _aHF5548.32
100 1 _aTschohl, John.
245 1 0 _ae-Service :
_bspeed, technology, and price built around service /
_cJohn Tschohl.
246 3 0 _aSpeed, technology, and price built around service
260 _aPetaling Jaya :
_bAdvantage Quest Publications,
_c2001
300 _axii, 199 p. ;
_c24 cm.
650 0 _aElectronic commerce.
650 0 _aCustomer services.
907 _a.b12875715
_b2021-05-28
_c2019-11-12
942 _c01
_n0
_kHF5548.32.T77 sbr
914 _avtls000298890
990 _aza
991 _aPejabat Dekan Fakulti Teknologi dan Sains Maklumat
998 _at
_b2001-10-07
_cm
_da
_feng
_gmy
_y0
_z.b12875715
999 _c288108
_d288108