| 000 | 00996nam a2200313 a 4500 | ||
|---|---|---|---|
| 005 | 20250914101923.0 | ||
| 008 | 010718s2001 xxua 001 0 eng | ||
| 010 | _a00-065929 | ||
| 020 |
_a0609607723 _cRM114.90 |
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| 039 | 9 |
_y07-18-2001 _zlaili |
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| 090 | _aHF5415.5.S493 sbr | ||
| 090 | _aHF5415.5 | ||
| 100 | 1 | _aSeybold, Patricia B. | |
| 245 | 1 | 4 |
_aThe customer revolution : _bhow to thrive when customers are in control / _cPatricia B Seybold with Ronni T. Marshak and Jeffrey M. Lewis |
| 260 |
_aNew York : _bCrown Business, _c2001 |
||
| 300 |
_axvii, 395 p. : _bill. ; _c25 cm. |
||
| 500 | _aIncludes index | ||
| 650 | 0 | _aManagement | |
| 650 | 0 | _aStrategy | |
| 650 | 0 | _aBranding | |
| 700 | _aLewis, Jeffrey M. | ||
| 700 | _aMarshak, Ronni T. | ||
| 907 |
_a.b12873457 _b2021-05-28 _c2019-11-12 |
||
| 942 |
_c01 _n0 _kHF5415.5.S493 sbr |
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| 914 | _avtls000298653 | ||
| 991 | _aJabatan Pemasaran | ||
| 998 |
_at _b2001-05-07 _cm _da _feng _gxxu _y0 _z.b12873457 |
||
| 999 |
_c287884 _d287884 |
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