000			00983nam a2200301 a 4500
005			20250930112704.0
008			010329s2000 xxka b 001 0 eng
010			_a00-266944
020			_a0750639520 _cRM116.72
039		9	_y03-29-2001 _zbedah
090			_aHD62.15.O174 2000
090			_aHD62.15
100	1		_aOakland, John S.
245	1	0	_aTotal quality management : _btext with cases / _cJohn S. Oakland.
250			_a2nd ed.
260			_aOxford : _bButterworth-Heinemann, _c2000.
300			_axii, 380 p. : _bill. ; _c24 cm.
504			_aIncludes bibliographical references (p. [364]-371) and index.
650		0	_aTotal quality management. _960970
650		0	_aTotal quality management _xCase studies. _960969
907			_a.b12819918 _b2021-05-28 _c2019-11-12
942			_c01 _n0 _kHD62.15.O174 2000
914			_avtls000291939
990			_aza
991			_aJabatan Pengurusan
998			_at _b2001-03-03 _cm _da _feng _gxxk _y0 _z.b12819918
999			_c282603 _d282603