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_blatihan
_y10-10-2000
_zrohana
090 _aZ678.85.K56 n.1
090 _aZ678.85
100 1 _aKinnell, Margaret
245 1 0 _aImproving library and information services through self-assessment :
_ba guide for senior managers and staff developers /
_cMargaret Kinnell, Bob Usherwood, Kathryn Jones
260 _aLondon :
_bLibrary Association Publishing,
_c1999
300 _avii, 180 p. :
_bill. ;
_c24 cm.
440 0 _aBritish Library research and innovation report ;
_v172
504 _aBibliography: p. 163-174
650 0 _aLibraries
_xSelf-evaluation
650 0 _aLibarary administration
650 0 _aTotal quality management
_960970
700 1 _aUsherwood, Bob
700 1 _aJones, Kathryn
907 _a.b1274279x
_b2021-05-28
_c2019-11-12
942 _c01
_n0
_kZ678.85.K56 n.1
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990 _arbm
991 _aJabatan Sains Maklumat
998 _at
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