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| 090 | _aZ678.85.K56 n.1 | ||
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| 100 | 1 | _aKinnell, Margaret | |
| 245 | 1 | 0 |
_aImproving library and information services through self-assessment : _ba guide for senior managers and staff developers / _cMargaret Kinnell, Bob Usherwood, Kathryn Jones |
| 260 |
_aLondon : _bLibrary Association Publishing, _c1999 |
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| 300 |
_avii, 180 p. : _bill. ; _c24 cm. |
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| 440 | 0 |
_aBritish Library research and innovation report ; _v172 |
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| 504 | _aBibliography: p. 163-174 | ||
| 650 | 0 |
_aLibraries _xSelf-evaluation |
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| 650 | 0 | _aLibarary administration | |
| 650 | 0 |
_aTotal quality management _960970 |
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| 700 | 1 | _aUsherwood, Bob | |
| 700 | 1 | _aJones, Kathryn | |
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_a.b1274279x _b2021-05-28 _c2019-11-12 |
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_c01 _n0 _kZ678.85.K56 n.1 |
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| 991 | _aJabatan Sains Maklumat | ||
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