| 000 | 00984nam a2200301 a 4500 | ||
|---|---|---|---|
| 005 | 20250914093136.0 | ||
| 008 | 000621s1999 xxka b 001 0 eng | ||
| 010 | _a98-56043 | ||
| 020 |
_a1857882415 _cRM117.72 |
||
| 039 | 9 |
_y06-21-2000 _zbedah |
|
| 090 | _aHF5415.5. V357 | ||
| 090 | _aHF5415.5 | ||
| 100 | 1 | _aVandermerwe, Sandra | |
| 245 | 1 |
_aCustomer capitalism : _bthe new business model for increasing returns by becoming the customer choice / _cSandra Vandermerwe |
|
| 260 |
_aLondon : _bNicholas Brealey Publishing, _c1999 |
||
| 300 |
_axvi, 296 p. : _bill. ; _c23 cm. |
||
| 504 | _aIncludes bibliographical references and index | ||
| 650 | 0 | _aCustomer services | |
| 650 | 0 | _aTarget marketing | |
| 650 | 0 | _aCapitalism | |
| 907 |
_a.b12698957 _b2021-05-28 _c2019-11-12 |
||
| 942 |
_c01 _n0 _kHF5415.5. V357 |
||
| 914 | _avtls000279110 | ||
| 990 | _aana | ||
| 991 | _aJabatan Kewangan | ||
| 998 |
_at _b2000-08-06 _cm _da _feng _gxxk _y0 _z.b12698957 |
||
| 999 |
_c270620 _d270620 |
||