| 000 | 01073nam a2200301 a 4500 | ||
|---|---|---|---|
| 005 | 20250914093114.0 | ||
| 008 | 000609s1996 xxua b 001 0 eng | ||
| 010 | _a9500-050896 | ||
| 020 |
_a0134558413 _cRM* _cHadiah |
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_a200410201419 _bhamka _c200410111145 _dhamzah _c200408121122 _dtrainer _y06-09-2000 _zbedah |
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| 090 | _aHF5415.122.L68 1996 | ||
| 090 | _aHF5415.122 | ||
| 100 | 1 | _aLovelock, Christopher H. | |
| 245 | 1 | 0 |
_aServices marketing / _cChristopher H. Lovelock. |
| 250 | _a3rd ed. | ||
| 260 |
_aUpper Saddle River, N.J. : _bPrentice Hall International, _c1996. |
||
| 300 |
_axii, 660 p. : _bill. ; _c25 cm. |
||
| 504 | _aIncludes bibliographical references (p. 649-650) and index. | ||
| 650 | 0 |
_aProfessions _xMarketing. |
|
| 650 | 0 |
_aService industries _xMarketing. |
|
| 907 |
_a.b12693960 _b2021-05-28 _c2019-11-12 |
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| 942 |
_c01 _n0 _kHF5415.122.L68 1996 |
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| 914 | _avtls000278585 | ||
| 990 | _aza | ||
| 991 | _aPejabat Dekan Fakulti Pengurusan Perniagaan | ||
| 998 |
_at _b2000-09-06 _cm _da _feng _gxxu _y0 _z.b12693960 |
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