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020 _a0134558413
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_cHadiah
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_dhamzah
_c200408121122
_dtrainer
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_zbedah
090 _aHF5415.122.L68 1996
090 _aHF5415.122
100 1 _aLovelock, Christopher H.
245 1 0 _aServices marketing /
_cChristopher H. Lovelock.
250 _a3rd ed.
260 _aUpper Saddle River, N.J. :
_bPrentice Hall International,
_c1996.
300 _axii, 660 p. :
_bill. ;
_c25 cm.
504 _aIncludes bibliographical references (p. 649-650) and index.
650 0 _aProfessions
_xMarketing.
650 0 _aService industries
_xMarketing.
907 _a.b12693960
_b2021-05-28
_c2019-11-12
942 _c01
_n0
_kHF5415.122.L68 1996
914 _avtls000278585
990 _aza
991 _aPejabat Dekan Fakulti Pengurusan Perniagaan
998 _at
_b2000-09-06
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999 _c270127
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