| 000 | 00869nam a2200277 a 4500 | ||
|---|---|---|---|
| 005 | 20250914092411.0 | ||
| 008 | 000217s1998 nyu 000 0 eng | ||
| 020 |
_a0814479707 _cRM79.31 |
||
| 039 | 9 |
_a200602161742 _bbedah _c200002171019 _dwan _y02-17-2000 _zwan |
|
| 090 | _aHF5415.5.A538 1998 | ||
| 090 |
_aHF5415.5 _b.A538 1998 |
||
| 100 | 1 | _aAnderson, Kristin | |
| 245 | 1 | 0 |
_aDelivering knock your socks off service / _cKristin Anderson, Ron Zemke |
| 250 | _aRev. ed. | ||
| 260 |
_aNew York : _bAMACOM, _c1998 |
||
| 300 |
_a149 p. : _bill. ; _c23 cm. |
||
| 650 | 0 | _aCustomer services | |
| 700 | 1 | _aZemke, Ron | |
| 907 |
_a.b12647408 _b2021-05-28 _c2019-11-12 |
||
| 942 |
_c01 _n0 _kHF5415.5.A538 1998 |
||
| 914 | _avtls000273623 | ||
| 990 | _awan | ||
| 991 | _aJabatan Pemasaran | ||
| 998 |
_at _b2000-04-02 _cm _da _feng _gnyu _y0 _z.b12647408 |
||
| 999 |
_c265545 _d265545 |
||