| 000 | 00936nam a2200289 a 4500 | ||
|---|---|---|---|
| 005 | 20250914090948.0 | ||
| 008 | 991104s1998 xxka b 001 0 eng | ||
| 010 | _a99-183799 | ||
| 020 |
_a0304335126 _cRM298.10 |
||
| 039 | 9 |
_y11-04-1999 _zstaff |
|
| 090 | _aHD9980.5.J64 | ||
| 090 | _aHD9980.5 | ||
| 100 | 1 | _aJohns, Nick | |
| 245 | 1 | 0 |
_aResearch methods in service industry management / _cNick Johns and Darren Lee-Ross |
| 260 |
_aLondon : _bCassell, _c1998 |
||
| 300 |
_aaix, 196 p. : _bill. ; _c25 cm. |
||
| 504 | _aIncludes bibliographical references (p. 188-191) and index | ||
| 650 | 0 |
_aService industries _xManagement _xResearch _xMethodology |
|
| 700 | 1 | _aLee-Ross, Darren | |
| 907 |
_a.b12550942 _b2021-05-28 _c2019-11-12 |
||
| 942 |
_c01 _n0 _kHD9980.5.J64 |
||
| 914 | _avtls000263137 | ||
| 990 | _aza | ||
| 991 | _aUnit Kajian Reruang | ||
| 998 |
_at _b1999-04-11 _cm _da _feng _gxxk _y0 _z.b12550942 |
||
| 999 |
_c256232 _d256232 |
||