| 000 | 01081ngm a2200277 a 4500 | ||
|---|---|---|---|
| 005 | 20250914085757.0 | ||
| 007 | vfoccahru | ||
| 008 | 981208s1978 xxk18 gm 0vleng | ||
| 039 | 9 |
_a201112221219 _brosma _c199912010901 _djumain _y08-18-1999 _zload |
|
| 090 | _avideo BJ2195.W54 | ||
| 090 |
_avideo BJ2195 _b.W54 |
||
| 245 | 0 | 0 |
_aWhen I'm calling you _h[videorecording] |
| 260 |
_aLondon : _bVideo Arts, _c1978 |
||
| 300 |
_a1 videocassette (U-matic) (18 min.) : _bsd., col. ; _c3/4 in. _e+ 1 booklet |
||
| 520 | 3 | _aThis video demonstrates how to deal with incoming calls, the training for all staff who takes outside calls. It concludes by showing how much easier it is to handle incoming calls correctly. | |
| 650 | 0 | _aTelephone etiquette | |
| 700 | 1 | _aEarl, Lawrence | |
| 700 | 1 | _aTietjen, Tina | |
| 907 |
_a.b12475932 _b2020-10-15 _c2019-11-12 |
||
| 942 |
_c5 _n0 _kvideo BJ2195.W54 |
||
| 914 | _avtls000255245 | ||
| 990 | _ajum | ||
| 991 | _aFakulti Sains Kemasyarakatan dan Kemanusiaan | ||
| 998 |
_at _b1999-05-08 _cm _dg _feng _gxxk _y0 _z.b12475932 |
||
| 999 |
_c248826 _d248826 |
||