000 01357ngm a2200301 a 4500
005 20250914082311.0
007 vfocbahou
008 981208n at 18 e 0vleng
020 _cRM1190.00
039 9 _a201005250933
_bhabsah
_c200703171517
_drosma
_c199911261030
_djumain
_c199911261029
_djumain
_y08-18-1999
_zload
090 _avideo BJ2195
_b.T44
245 0 0 _aTelephone excellence
_h[videorecording] /
_cproduced by Video Communicators ; written and directed by Wilson Main ; director of photography, Roger Dowling.
260 _aNorth Adelaide :
_bVideo Communicators,
_c1900?
300 _a1 videocassette (VHS) (18 mins.) :
_bsd., col. ;
_c1/2 in.
500 _aCopy available in DVD format.
508 _aCamera, Jeff Clayfield.
520 3 _aSummary:'This video demonstrates the basic skills involved in telephone communication. It talks about customers and the effect on telephone behaviours have on them.'...catalogue
650 0 0 _aTelephone etiquette.
700 1 _aWilson, Main,
_ewriting,
_edirection.
700 1 _aDowling, Roger,
_ephotography direction.
907 _a.b12311443
_b2024-02-05
_c2019-11-12
942 _c3
_n0
_kvideo BJ2195 .T44
914 _avtls000238450
990 _ajum
991 _aFakulti Sains Kemasyarakatan dan Kemanusiaan
998 _at
_b1999-05-08
_cm
_dg
_feng
_gat
_y0
_z.b12311443
999 _c232478
_d232478