000 00815nam a2200253 a 4500
008 981208s1994 si 00 eng
020 _a981207502X
_cRM18.60
090 _aHF5415.5
_b.B334s 1994 9
090 _aHF5415.5
100 1 _aBatra, Promod,
_eauthor.
245 1 0 _aSimple ways to make your customers happy
_cby Promod Batra.
260 _aSingapore:
_bS. S. Mubaruk,
_c1994.
300 _a95 pages:
_billustrations;
_c22 cm.
500 _aKoleksi Bacaan Ringan
650 0 _aCustomer services
_xManagement.
650 0 _aCustomer relations.
907 _a.b12123900
_b2022-12-09
_c2019-11-12
942 _c01
_n0
_kHF5415.5 .B334s 1994 9
914 _avtls000219310
990 _aHZ
991 _aFakulti Perubatan
998 _ad
_b1999-05-08
_cm
_da
_feng
_gsi
_y0
_z.b12123900
999 _c213872
_d213872