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| 005 | 20250914074541.0 | ||
| 008 | 981208s1987 xxua b 00 eng | ||
| 020 | _a0877571880 (pbk.) | ||
| 039 | 9 |
_a200308121517 _bjamil _y08-18-1999 _zload |
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| 090 |
_aHD9980.5 _b.S47 |
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| 245 | 1 | 4 |
_aThe services challenge : _bintegrating for competitive advantage / _cEdited by John A. Czepiel, Carole A. Congram, James Shanahan |
| 260 |
_aChicago, Illinois : _bAmerican Marketing Association, _c1987 |
||
| 300 |
_avi, 108 p. : _bill. ; _c28cm. |
||
| 440 | 0 | _aProceeding series (American Marketing Association) | |
| 500 | _aPapers presented at the 5th. Annual services marketing conference held in Boston, Mass., Sept. 7-10, 1986 | ||
| 504 | _aIncludes bibliographies | ||
| 650 | 0 |
_aService industries _xMarketing _vCongresses |
|
| 700 | 1 | _aCzepiel, John A. | |
| 700 | 1 | _aCongram, Carole A. | |
| 700 | 1 |
_aShanahan, James _q(James B.) |
|
| 710 | 2 | _aAmerican Marketing Association | |
| 907 |
_a.b12101308 _b2022-08-08 _c2019-11-12 |
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| 942 |
_c01 _n0 _kHD9980.5 .S47 |
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| 914 | _avtls000217007 | ||
| 990 | _ajj | ||
| 991 | _aJabatan Antropologi dan Sosiologi | ||
| 998 |
_at _b1999-05-08 _cm _da _feng _gxxu _y0 _z.b12101308 |
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| 999 |
_c211622 _d211622 |
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