| 000 | 00847nam a2200265 a 4500 | ||
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| 005 | 20250914074541.0 | ||
| 008 | 981208s1994 xxu 00 eng | ||
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| 100 | 1 | _aFitzsimmons, James A. | |
| 245 | 1 | 0 |
_aService management for competitive advantage / _cJames A. Fitzsimmons, Mona J. Fitzsimmons |
| 260 |
_aNew York : _bMcGraw-Hill, _c1994 |
||
| 300 |
_a462 p. : _bill. ; _c25 cm. |
||
| 650 | 0 |
_aService industries _xManagement |
|
| 700 | 1 | _aFitzsimmons, Mona J. | |
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_a.b12101217 _b2022-08-04 _c2019-11-12 |
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