| 000 | 00902nam a2200265 a 4500 | ||
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| 005 | 20250914074541.0 | ||
| 008 | 981208s1985 us 00 eng d | ||
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_y08-18-1999 _zload |
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| 090 |
_aHD9980.5 _b.C65 |
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| 100 | 1 | _aCollier, David A. | |
| 245 | 1 | 0 |
_aService management : _bthe automation of services / _cby David A. Collier |
| 260 |
_aReston, Va. : _bReston Pub. Co., _c1985 |
||
| 300 |
_a183 p. ; _c23 cm. |
||
| 650 | 0 |
_aService industries _xManagement |
|
| 650 | 0 |
_aService industries _xAutomation |
|
| 650 | 0 |
_aService industries _xManagement _vCase studies |
|
| 650 | 0 |
_aService industries _xAutomation _vCase studies |
|
| 907 |
_a.b12101205 _b2022-08-04 _c2019-11-12 |
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| 942 |
_c01 _n0 _kHD9980.5 .C65 |
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| 914 | _avtls000216996 | ||
| 991 | _aFakulti Pengurusan Perniagaan | ||
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