| 000 | 01051nam a2200313 a 4500 | ||
|---|---|---|---|
| 005 | 20250914073434.0 | ||
| 008 | 981208s1992 xxu19 00mueng | ||
| 035 | _a863080 | ||
| 039 | 9 |
_y08-18-1999 _zload |
|
| 090 | _aHF5415.5.R46 filem | ||
| 090 | _aHF5415.5 | ||
| 245 | 1 | 0 | _aRipples ( motion picture) |
| 260 |
_a(USA) _bCally Curtis _c1992 |
||
| 300 | _a1 film reel (19 min.) : sd., col. ; 3/4 in. | ||
| 500 | _aThis programme shows how good or poor customer service creates a ripple effect that touches everything and everyone in your organisation | ||
| 590 | _aBibliographical information is taken from publisher's catalogue | ||
| 590 | _aBack up available in VHS | ||
| 590 | _a1 | ||
| 650 | _aCustomer services | ||
| 650 | _aCustomer relations | ||
| 907 |
_a.b12023139 _b2021-05-28 _c2019-11-12 |
||
| 942 |
_c3 _n0 _kHF5415.5.R46 filem |
||
| 914 | _avtls000209047 | ||
| 990 | _am | ||
| 991 | _aFakulti Pengurusan Perniagaan | ||
| 998 |
_at _b1999-05-08 _cm _da _feng _gxxu _y0 _z.b12023139 |
||
| 999 |
_c203841 _d203841 |
||