| 000 | 00718nam a2200217 a 4500 | ||
|---|---|---|---|
| 008 | 981208s1978 xxua b 00 eng | ||
| 020 | _a0442275420 | ||
| 040 | _aUKM | ||
| 090 |
_aHD31 _b.S434 |
||
| 100 | 1 |
_aShaw, John C. (John Clark), _d1933-. |
|
| 245 | 1 | 4 |
_aThe quality-productivity connection in service-sector management / _cby John C. Shaw. |
| 260 |
_aNew York : _bVan Nostrand Reinhold, _c1978. |
||
| 300 |
_axiii, 143 p. : _bill. ; _c22 cm. |
||
| 500 | _aIncludes index. | ||
| 650 | 0 | _aManagement. | |
| 907 |
_a.b11935935 _b2021-11-10 _c2019-11-12 |
||
| 942 |
_c01 _n0 _kHD31 .S434 |
||
| 914 | _avtls000200140 | ||
| 991 | _aFakulti Ekonomi | ||
| 998 |
_at _b1999-05-08 _cm _da _feng _gxxu _y0 _z.b11935935 |
||
| 999 |
_c195153 _d195153 |
||